FAQ regarding order fulfillment:


Why can't I order online?

Estonian law strictly prohibits the online sale and distance selling of tobacco products, including cigars. Because of this regulation, we are not allowed to offer direct online purchasing or shipping of tobacco products. You are still welcome to browse our full selection online — our website allows you to discover our variety of cigars and reserve your favourites for in-store pickup. All purchases, however, must be completed in person at our physical shop in accordance with the laws of Estonia. If you have any questions or want to confirm availability, feel free to contact us!

When will I pay for the order?

In most cases, payment is made in our physical store at the time of pickup. However, if a customer prefers another arrangement, we can also offer alternative payment options upon request. Please note that during the reservation process, no payment is required — your selected cigars are simply set aside for you until you collect them in-store.